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Discuss the appointments, follow-up and referrals you need for continuing care, including whether a virtual or clinic visit is suitable.
Ask the care team whether your concern is suitable for virtual assessment or needs a clinic visit. Video can support discussion, history review and some follow-up. Some examinations, samples and procedures require an appropriate in-person setting.
If you need care at home, explain the health concern, mobility needs and location. Ask whether a suitable service or referral can be arranged, who would provide it and what it costs. Do not assume a routine appointment includes a home visit, membership service or around-the-clock response.
Agree on how results, referrals and new symptoms will be handled. Have a callback number and a plan if a virtual connection fails. Severe or life-threatening symptoms need emergency care rather than waiting for an online reply.
Ask the care team whether your concern is suitable for virtual assessment or needs a clinic visit. Video can support discussion, history review and some follow-up. Some examinations, samples and procedures require an appropriate in-person setting.
If you need care at home, explain the health concern, mobility needs and location. Ask whether a suitable service or referral can be arranged, who would provide it and what it costs. Do not assume a routine appointment includes a home visit, membership service or around-the-clock response.
Agree on how results, referrals and new symptoms will be handled. Have a callback number and a plan if a virtual connection fails. Severe or life-threatening symptoms need emergency care rather than waiting for an online reply.
Choose the right appointment type to continue.
