Equity Matters

At Nao Medical, we understand the harsh reality of healthcare disparities faced by minority communities in New York, as highlighted in the recent KFF survey*. At Nao Medical, we believe healthcare shouldn’t discriminate, and neither should your urgent care. We’re committed to dismantling systemic barriers and fighting for health equity, ensuring everyone has access to high-quality, affordable care, regardless of race, ethnicity, or background.

We’ve actively built Nao Medical from the ground up to bridge this gap, offering:


  • Unbeatable affordability: Self-pay visits start at just $175,  significantly lower than other walk-in urgent care or primary care practices. With insurance, you’ll save even more.
  • Transparent pricing: Know your costs upfront with no hidden fees or surprises.
  • Convenient access: Virtual consultations and at-home care options for everyone.
  • Diverse and welcoming environment: Culturally sensitive compassionate care in a respectful environment.
  • Inclusive, Respectful and Supportive Team:  At Nao Medical, we welcome individuals from the LGBTQ community, offering services specifically tailored to address their unique health needs. We are a certified provider of HIV Pre-Exposure Prophylaxis (PrEP) prescriptions by both the New York State and the Centers for Disease Control and Prevention (CDC).
  • A practice that is minority-owned by a woman physician of color and led by a diverse leadership team: We understand the challenges minorities face in accessing healthcare and are actively addressing them.

Join the movement for health equity. Choose Nao Medical for your next urgent care visit. Together, we can create a healthier future for all New Yorkers, one visit at a time.

  • *1. Nearly 60% of Black and 40% of Hispanic adults report experiencing unfair treatment in healthcare settings due to race/ethnicity.
  • *2. About one in five Black adults (18%) and about one in ten Hispanic (11%), Asian (10%) and AIAN (12%) adults say they have been treated unfairly or with disrespect by a health care provider in the past three years.
  • *3. A third of adults overall report at least one of several negative experiences with a health care provider in the past three years, Six in ten (60%) Black adults, about half of AIAN (52%) and Hispanic (51%) adults, and four in ten (42%) Asian adults say they prepare for possible insults from providers or staff and/or feel they must be very careful about their appearance to be treated fairly during health care visits.
  • *4. Racism and discrimination are linked to poorer physical and mental health outcomes for minorities.