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FAQ’s

Find quick answers to common questions. For more support, contact us directly.

What should I do if I missed my appointment?

No worries! You can easily reschedule with us. Just click on the link we sent you, or call us directly at Nao Medical, and we'll help you find a new time that fits your schedule.

Will I be charged for missing my appointment?

At Nao Medical, we understand things happen. We don’t charge for a missed appointment, but we do encourage you to reschedule soon to stay on top of your health needs.

How can I avoid missing my next appointment?

To help you remember, we offer appointment reminders via text and email. You can also add your appointment to your calendar directly from our reminder link to stay organized.