- Certified provider
- Can be done anywhere (virtual)
- No referral required
- +1M Satisfied patients
- Open seven days a week, 365 days a year
- Full-service After Care department
- Awarded Joint Commission Gold Seal of Approval
Service Details
What is virtual urgent care?
About our urgent care service
Before booking your appointment please note:
Nao Medical accepted insurances
FAQ
How does virtual urgent care work?
Virtual urgent care involves online communication between a doctor and patient through a video conferencing platform or app using a smartphone, tablet, or computer.
How do I prepare for a virtual doctor visit?
To prepare for a virtual visit, find a quiet place in your home or office and use headphones or earbuds if necessary. It would also be helpful to have good lighting in case the doctor needs to do a physical check. Make sure to have a list of your symptoms, medical history, and any questions you may have regarding your condition.
When would you use virtual care?
Virtual care is useful for many situations. You can use it if you are worried about a possible COVID-19 infection or if you are monitoring a health condition at home. It is great for patients who are recovering from surgery and for those who are unable to go out for an in-person consultation.
What are the benefits of virtual health?
Virtual health care helps patients save time and money, especially if they have to commute to the clinic or if they are unable to take time off of work. It is also a safe way to consult a doctor without having to expose yourself to contagious illnesses outdoors.
What is virtual care used for?
Virtual care can be used for post-operation checks, health-related counseling, lab results discussion, and more.
Are urgent care centers open after hours?
Yes. Most of our urgent care centers are open after hours, making health care more accessible for all residents in NYC.
Can I pay for my urgent care appointment without insurance?
If you have no insurance, we provide our services without insurance for self-pay patients, giving you the care when you need it most.
Home care health services
At home, at work, or wherever you are, Nao Medical will provide you with the care you need at no additional cost. We provide access to personalized medical care to help with your healthcare needs.

Virtual care
We offer top-tier virtual care that works with your busy schedule. Our virtual care is made to get you quickly connected with a medical provider who will provide you with comprehensive care.
Healthcare coordinator
A free personal medical coordinator to guide you through your healthcare journey that helps with everything from booking appointments to sending you upcoming appointment reminders, and more.

Offer guidance to help you navigate the healthcare landscape

Provide suggestions for healthcare visits that are tailored to your needs

Book your appointments

Follow up on lab results
Stay Healthy Nao
Be proactive about your health and stay on top of important preventative appointments.
Nao Medical’s Stay Healthy Nao program makes taking care of your health easier than ever.
We know how easy it is to neglect our personal health, with the busyness of daily life often getting in the way. Statistically, people today take more care of their cars and their pets than they do their own health!
But with Nao Medical, taking charge of your personal health has never been easier. With Nao Medical’s Stay Healthy Nao program, you get: