Participating primary care locations
Sliding Fee Discount Program
Nao Medical's existing policy describes a sliding fee discount for participating primary-care services based on household income and family size. This is an application process.
No one will be denied access to services due to inability to pay. A discounted sliding fee schedule is available based on family size and income.
Sliding fee program access
Nao Medical's existing policy describes a sliding fee discount for participating primary-care services based on household income and family size. This is an application process. It does not mean every visit is free or that every clinic, test, medicine or outside service is included. Ask the participating front desk to explain the current program before arranging care.
How sliding fee program access works
Staff review the application and supporting documents to determine eligibility under the policy. The existing policy states that inability to pay should not prevent access to care. The actual discount and any remaining responsibility need individual confirmation. Insurance status and sliding-fee eligibility are different questions.
Eligibility: Sliding fee program access
The observed policy lists Crown Heights, Williamsburg, Bartow/Co-op City, Bronx 174th Street, Jackson Heights, Jamaica, Astoria and Long Island City as participating primary-care locations. It does not establish participation at all Nao locations. Confirm the selected clinic and service directly, especially when another location appears elsewhere in the site.
What to expect: Sliding fee program access
Contact the participating front desk, ask for the current application and describe the care you need. Staff explain the required documents, review process and any follow-up. Ask whether a visit can proceed while documents are pending, how you receive the decision and whether outside laboratory or specialist services have separate charges.
Preparing for your appointment
The program policy asks for household and income information and address documentation. Examples include a current lease or utility bill and income records such as recent pay stubs or a prior tax form. Ask staff which alternatives are accepted if you do not have the listed documents. The public website does not provide a verified document-upload or online approval pathway.
Risks and when to seek help
A payment-assistance application must not delay emergency care. Call 911 for an emergency. Share sensitive documents through the clinic's confirmed process, not an unverified web form or message. A quoted discount should identify the service and remaining costs rather than imply comprehensive insurance coverage.
Follow-up and treatment review
Keep the decision and ask when eligibility must be renewed or updated after an income or household change. Confirm how the discount appears on the bill and who can answer a billing question. If a service is outside this program, ask about another appropriate access route rather than assuming it is covered.
Appointments, costs and coverage
Contact a participating primary-care front desk for the current application and explanation of eligible services. Confirm fees, documentation alternatives, review timing and separate outside-service charges. Application submission is different from approval.
Questions about your care
How can an uninsured person ask about assistance and actual eligibility?
Contact a participating primary-care front desk for the current application. Eligibility depends on household income and family size under the policy. Ask which documents or alternatives are accepted, what services are included and which costs remain. Submitting an application does not establish approval, insurance coverage or free care at every location.
How do I apply if I lack a listed document?
Ask the participating clinic what alternative documents are accepted if you lack an item on the application list, and how to submit them securely. Explain the missing item rather than assuming you are ineligible. Eligibility is assessed from the program's income and family-size rules; approval, a free visit or a particular discount cannot be guaranteed.
Which primary-care locations participate?
The observed policy lists Crown Heights, Williamsburg, Bartow/Co-op City, Bronx 174th Street, Jackson Heights, Jamaica, Astoria and Long Island City as participating primary-care locations. It does not establish participation at all Nao locations. Confirm the selected clinic and service directly, especially when another location appears elsewhere in the site.