Participating primary care locations
Ask about current offers and visit costs
Understand the expected visit price, insurance benefits and any separate charges before you book. Ask about a written estimate and current payment or assistance options.
No one will be denied access to services due to inability to pay. A discounted sliding fee schedule is available based on family size and income.
Check the exact plan and service
Ask the clinic and your insurer whether the clinician, location and requested service participate in your exact plan. A carrier name does not identify every network or benefit. Tests, medicines, procedures and the office visit can have separate charges or authorization rules.
Request a self-pay estimate
Describe the appointment you need and ask for a written estimate of the visit and likely additional services. For uninsured or self-pay care, federal good-faith-estimate rights can apply. Ask about charges outside the estimate if the clinician recommends another service.
Ask about current assistance or offers
Ask whether financial assistance or a current offer applies, what documentation is needed and which services it includes. Confirm the eligibility, expiry and remaining charges before relying on a discount. An offer does not substitute for health insurance.
Keep health concerns separate from billing
Tell the team about a time-sensitive health concern. Do not delay emergency treatment to complete a cost or assistance application. Send personal and financial documents only through the clinic’s confirmed secure process.
Questions about your care
How can I check my exact insurance plan?
Ask the clinic and your insurer whether the clinician, location and requested service participate in your exact plan. A carrier name does not identify every network or benefit. Tests, medicines, procedures and the office visit can have separate charges or authorization rules.
Can I request a self-pay estimate?
Describe the appointment you need and ask for a written estimate of the visit and likely additional services. For uninsured or self-pay care, federal good-faith-estimate rights can apply. Ask about charges outside the estimate if the clinician recommends another service.
How can I ask about assistance or current offers?
Ask whether financial assistance or a current offer applies, what documentation is needed and which services it includes. Confirm the eligibility, expiry and remaining charges before relying on a discount. An offer does not substitute for health insurance.