(917) 310-3371
Effective Date: January 2026
You are accessing a digital platform, including a website, mobile application, or other online interface (each a "Digital Platform"), that is owned, operated, or controlled by Nao Medical (referred to in this Privacy Policy as "Nao Medical," "we," "us," or "our").
This Privacy Policy applies to all Digital Platforms that display or reference this Privacy Policy. It also applies to all related online services, tools, and features that we provide or make available through those Digital Platforms, including but not limited to interactive tools, widgets, plug-ins, downloadable materials, applications, content, and other online functionality (collectively, the "Services").
This Privacy Policy governs how we collect, use, maintain, disclose, and otherwise process information obtained through the Services when such information is not considered Protected Health Information ("PHI") under applicable healthcare privacy laws. The policy applies regardless of the method used to access the Services, including through desktop computers, mobile devices, tablets, or other electronic means.
If you submit information through the Services for the purpose of receiving healthcare services from Nao Medical, certain information you provide may qualify as Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and its implementing regulations.
Our collection, use, and disclosure of PHI are governed by our Notice of Privacy Practices (the "HIPAA Notice"). The HIPAA Notice explains how PHI may be used or disclosed by Nao Medical and outlines your legal rights regarding your PHI under applicable federal and state law. This Privacy Policy applies only to information that is not PHI. In the event of any inconsistency or conflict between this Privacy Policy and the HIPAA Notice with respect to PHI, the HIPAA Notice will control and govern.
Please review the following Cookie and Similar Technologies Statement carefully before accessing, browsing, or otherwise using the Services. By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Cookie and Similar Technologies Statement without limitation or qualification.
Nao Medical reserves the right to modify, revise, or update this Cookie and Similar Technologies Statement, as well as any related information provided through the Services, at any time. Any updates will be effective upon posting the revised statement within the Services. Your continued access to or use of the Services following such updates constitutes your acceptance of the revised statement.
If you do not agree to the practices described in this Cookie and Similar Technologies Statement, you should discontinue use of the Services immediately.
In certain circumstances, additional or supplemental privacy notices may be presented to you at the time information is collected (for example, within forms, applications, or service-specific pages). Such additional notices shall govern the collection and use of information in those specific contexts.
By accessing or using our Services, you acknowledge and consent to the collection, use, disclosure, and processing of your information as described in this Privacy Policy.
Nao Medical may collect personal information through several different channels in connection with the operation of our Services.
We may collect personal information that you voluntarily provide when interacting with our Services. This may occur when you complete forms, create an account, communicate with our staff, request healthcare services, submit job applications, provide feedback, or otherwise communicate with us.
When you access or interact with our Services, certain information may be collected automatically through the devices you use. This may include technical information about your device, network connection, browser activity, and usage patterns. Such data may be collected through cookies and other tracking technologies described in the "Cookies and Similar Technologies" section of this Policy.
We may also obtain personal information from third-party sources, including:
Depending on your interaction with Nao Medical and the Services you use, we may collect various categories of personal information, including but not limited to the following.
Information that allows us to identify or communicate with you, including:
In connection with certain digital tools, patient portals, or remote monitoring services, you may provide health-related data. This may include information you self-report or data transmitted from remote patient monitoring devices connected to the Services, including but not limited to blood pressure, respiratory rate, height and weight, and other health metrics. Where such information qualifies as Protected Health Information (PHI) under HIPAA, its collection, use, and disclosure are governed by Nao Medical's Notice of Privacy Practices.
When you access the Services, we may automatically collect certain technical and usage information including:
We may generate insights or analytics based on the personal information collected in order to understand user preferences, improve Services, or tailor content.
This may include communications with Nao Medical staff, job application information, and any other content voluntarily submitted through the Services.
In certain limited circumstances, we may collect sensitive personal information, including:
Such information is processed only where necessary and permitted by law.
For individuals applying for employment or professional collaboration, we may collect:
Nao Medical may use personal information for various legitimate business and operational purposes consistent with applicable law, including the following:
We may also aggregate or de-identify personal information so that it no longer identifies an individual. Such information may be used for research, analytics, or service development purposes.
Nao Medical may disclose personal information to third parties under certain circumstances consistent with this Policy and applicable law.
We may disclose information to vendors, contractors, and service providers who assist in operating our business, including technology providers, analytics companies, marketing partners, and payment processors.
Certain information may be shared with advertising partners for the purpose of delivering relevant advertisements or measuring marketing effectiveness.
Nao Medical may disclose personal information when required to comply with applicable laws, regulations, court orders, subpoenas, or lawful requests from governmental authorities. We may also disclose information where necessary to:
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction.
Information may be shared with affiliated entities for operational, administrative, or service delivery purposes.
We may disclose personal information where you provide explicit consent or direction.
Nao Medical may share information that has been aggregated or de-identified in a manner that does not reasonably identify an individual.
From time to time, Nao Medical may offer promotional programs such as contests, sweepstakes, or special promotions. Participation may require registration and submission of personal information.
Participation in such promotions is governed by the official rules associated with the promotion. These rules may allow the promotion sponsor to use your name, likeness, or other information for marketing or promotional purposes as permitted by law.
Nao Medical retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
In the case of patient information, retention may also be required under federal and New York healthcare record retention laws.
Nao Medical may work with third-party analytics and advertising providers that use cookies, pixels, and similar technologies to collect information about your interaction with the Services and other websites.
These providers may use such information to measure advertising effectiveness, deliver targeted advertisements, and analyze user behavior.
Please note that opting out does not eliminate advertising entirely; you may continue to receive general or non-targeted advertisements.
Nao Medical and its service providers may use cookies, web beacons, local storage, and similar technologies to collect information about your interactions with the Services.
These technologies help us:
Your browser settings may allow you to refuse or limit cookies. However, certain features of the Services may not function properly if cookies are disabled.
Some web browsers allow users to transmit "Do Not Track" signals to websites. At this time, our Services may not respond to such signals due to the lack of a consistent industry standard.
Residents of certain states, including Connecticut, New Jersey, Oregon, and other jurisdictions with similar privacy laws, may have certain rights regarding personal information, including:
To exercise these rights, you may contact Nao Medical using the contact information provided below.
Nao Medical will not discriminate against individuals who exercise their privacy rights under applicable law.
Where permitted by law, you may designate an authorized agent to submit privacy rights requests on your behalf. The authorized agent must provide appropriate documentation verifying their authority to act on your behalf.
Nao Medical maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Despite these efforts, no system can guarantee absolute security. Transmission of information over the internet occurs at your own risk.
Our Services may contain links to external websites or services that are not operated or controlled by Nao Medical. We are not responsible for the privacy practices or content of those third-party sites.
Users are encouraged to review the privacy policies of any external websites they visit.
Nao Medical does not knowingly collect personal information from individuals under the age of eighteen (18) without appropriate parental consent.
If we become aware that personal information has been collected from a minor without proper authorization, we will take reasonable steps to delete such information in accordance with applicable law.
Parents or guardians who believe their child has provided personal information should contact us using the information below.
Nao Medical reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Your continued use of the Services following the posting of changes constitutes acceptance of the updated Policy.
If you have questions regarding this Privacy Policy or Nao Medical's privacy practices, you may contact us at:
Email: service@naomedical.com
Pursuant to the Electronic Communications Privacy Act (18 U.S.C. §§ 2701-2711), communications transmitted through online systems may not be completely secure.
Nao Medical does not guarantee the confidentiality of any communications or information transmitted through the Services or through linked networks. By using the Services, you acknowledge and accept the inherent risks associated with internet communications.
Nao Medical shall not be responsible for unauthorized access to information transmitted through networks beyond its control.