Welcome to Nao Medical Knowledge Base & FAQ Section

Find articles and resources to help with your questions.

Categories

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Billing Inquiry

Quickly resolve billing questions and concerns for seamless medical payment support.
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Immigration Support Inquiry

Assistance with immigration-related questions to support smooth application processes.
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Insurance Inquiry

Guidance on insurance coverage, claims, and related questions clarified.
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Location & Working Hours

Find our location details and convenient working hours here.
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Nutrition General Inquiry

Get answers to general nutrition questions for healthier lifestyle choices..

Welcome to Nao Medical Support

At Nao Medical, we’re committed to guiding you through every aspect of your healthcare journey.

Our Support Page acts as a reliable resource to address common concerns, answer questions, and simplify your experience with our services.

From billing inquiries to gynecology services, primary care, and nutrition, each section is carefully tailored to help you find the answers you need—right when you need them.

FAQs

What is virtual care for occupational health? toggle icon

Virtual care for occupational health refers to using telemedicine to provide employees with healthcare services such as wellness checkups, mental health support, and follow-up consultations.

How does virtual care benefit employers? toggle icon

Employers benefit from reduced downtime, lower healthcare costs, and improved employee satisfaction and retention by offering accessible and convenient health services.

Can virtual care handle workers’ compensation cases? toggle icon

Yes, our platform includes follow-up consultations for workers’ compensation cases, ensuring employees receive proper care and guidance during recovery.

Is virtual care suitable for remote employees? toggle icon

Absolutely. Virtual care is designed to support employees wherever they are, making it an ideal solution for remote and hybrid teams.

How do employees schedule virtual care appointments? toggle icon

Employees can easily book appointments by calling us at (917) 633-0834 or through our websote, choosing a time that fits their schedule.

Does virtual care include mental health services? toggle icon

Yes, we provide comprehensive virtual mental health support, including counseling and stress management, to promote overall well-being.