Visits and tests
Ask about the initial evaluation, HIV and other lab work, and follow-up visits. Check the network status of both the clinic and laboratory.
If you may have been exposed to HIV within the past 72 hours, seek urgent medical evaluation now. PEP works best when started as soon as possible. Do not wait for a routine PrEP appointment; go to an emergency department if prompt evaluation is unavailable.
Ask about the initial evaluation, HIV and other lab work, and follow-up visits. Check the network status of both the clinic and laboratory.
Check which PrEP option your plan covers, prior authorization, preferred alternatives, specialty pharmacy requirements and refill timing.
For injectable PrEP, ask how the medicine and administration are billed, which clinic is covered and whether separate cost sharing applies.
Have your medical and pharmacy cards ready. Ask your insurer about your exact plan, deductible, copay or coinsurance, and whether authorization is needed for the selected regimen. A general statement that an insurer is accepted does not establish coverage for a particular medicine or visit.
Ask what happens if authorization is delayed or denied, and how to maintain prevention while the clinician and team review alternatives.
New York State and manufacturer assistance programs may help eligible patients with PrEP-related services or medicine. Eligibility, documentation, covered services and enrollment rules differ. Visit, lab and medication assistance may come from different programs.
Start with NYC Health’s PrEP resources and ask the clinic which current assistance pathways may apply. Do not assume Nao participates in every listed program or that an application is approved.
What will the evaluation and lab work cost? Which pharmacy will supply the medicine? Is the injection clinic in network? Who will explain a denial? What is my follow-up schedule, and how do we avoid a gap if coverage changes?
Compare available PrEP pathways · Daily and injectable choices
No single cost applies to everyone. Benefits, the selected regimen, services billed and assistance eligibility must be checked.
Program rules differ, and government insurance can affect eligibility. The program must confirm whether you qualify.
Seek urgent medical evaluation after a possible HIV exposure. Do not wait for routine PrEP coverage review when PEP may be needed within 72 hours.
Updated September 15, 2026. Clinical information is based on the resources below. Your clinician applies current guidance to your care.
Review testing, medication options, costs and follow-up with the Nao Medical team.
Compare PrEP optionsGeneral information only. The information below is not medical advice and does not replace diagnosis, treatment, or guidance from a licensed clinician.
Content was updated September 15, 2026 from the sources cited on the cited resources. Medical guidance, prescribing information, medication availability, and insurance rules can change. A licensed clinician must confirm current information and determine each patient's eligibility, testing, treatment, administration setting, and follow-up. Call 911 for a medical emergency. Contact Nao Medical with a question or correction.