Employer guide · After the visit
The visit is finished. What happens next?
A completed collection or visit is different from a reviewed result and completed employer form. Track the expected reporting interval and the authorized completion information without assuming that silence means an employee passed.
Talk with our team about your employer programNeed an appointment for yourself? ↓Employee results and completion status
A completed collection or visit is different from a reviewed result and completed employer form. Track the expected reporting interval and the authorized completion information without assuming that silence means an employee passed.
Prepare the requested service
Use the agreed employer contact and employee identifiers to locate a pending report. Ask whether the delay involves laboratory processing, medical review, missing paperwork or reporting. Do not repeat testing solely because HR cannot find a result.
Results and follow-up
Employees should discuss medical questions with the responsible clinician or MRO. Limit manager access to authorized work information. The program should identify whom to contact when the reporting interval passes.
Arrange the employer program
Confirm the service list, employee eligibility, locations, dates, employer authorization, payment arrangements and reporting contacts with the employer-service team. Give employees the correct appointment instructions and a route for questions or missed appointments. Confirm any proposed workplace event or outside collection site before arranging attendance.
Employee privacy and reporting
Employers should receive only the information needed for the authorized work request. Agree on completion reports, restrictions or other necessary documentation and who may see them. Covered employers must keep medical information confidential and separate from ordinary personnel files. An employee’s personal treatment needs remain a confidential clinical matter.
Questions about employer services
How long do employee test results take? What if the employee has a medical question about the result?
Reporting time depends on the test, laboratory and any confirmatory or medical review. Ask for the expected interval and reporting contact. An employee with a medical question should contact the responsible clinician or MRO rather than relying on an HR completion status.
Does no news mean the employee passed? Should the employee repeat a test if HR cannot find the result?
No. A missing report does not show that the employee passed. Contact the agreed reporting team to locate the result and explain the delay. Do not repeat testing unless the authorized clinical or testing team recommends it.
Can all managers see the results?
Only authorized staff should receive the result or completion information agreed for the work request. Do not give every manager access to an employee’s clinical record. Confirm permissions and the route for employee medical questions with the program team.
Will the employer receive my entire medical record?
Employers should receive only the information needed for the authorized work request. Agree on completion reports, restrictions or other necessary documentation and who may see them. Covered employers must keep medical information confidential and separate from ordinary personnel files. An employee’s personal treatment needs remain a confidential clinical matter.
Medical sources
- EEOC Pre-Employment Medical Questions and Examinations
- CDC Baseline TB Screening and Testing for Health Care Personnel
- CDC Frequency of TB Screening and Testing for Health Care Personnel
- CDC Clinical Testing Guidance: Tuberculin Skin Test
- MedlinePlus Electrocardiogram
- CDC Healthcare Personnel Immunization Programs
- NIOSH Spirometry Training Program
- OSHA-NIOSH Worker Information: Spirometry Breathing Test
- New York Workers’ Compensation Board: Information for Workers
- OSHA 1910.134 Respiratory Protection
- OSHA 1910.95 Occupational Noise Exposure
- DOT 49 CFR Part 40 procedures
- DOT Part 40 section 40.151: MRO restrictions
- DOT Drug Testing Laboratories
For employees & individuals
For other work physicals or specialized certificates, call (917) 310-3371 to confirm the form, clinician and appointment.
Let’s plan your program
Tell us what
your team needs.
Discuss the program requirements, employee locations, scheduling, costs and reporting with the employer services team.
Talk with our team about your employer programDiscuss the program requirements, employee locations, scheduling, costs and reporting with the employer services team.