Employer services · Portal & concierge
A portal for your program. A person on your side.
Keep employee health services organized with Nao Medical’s employer portal, automated reporting and a dedicated concierge who helps with the details.
Talk with our team about your employer programNeed an appointment for yourself? ↓Three kinds of support, working together
A dedicated concierge
A contact for service coordination, appointment questions and the next step when something needs attention.
An employer portal
Access to the program information and permitted reporting set up for your organization.
Automated sharing
Permitted results and reports sent through the reporting process established for your program.
You have someone to ask
Which clinic can complete the employer’s form? What should a candidate bring? Who can help with an outstanding item? Your concierge helps you coordinate these questions across the employee’s visit.
That support starts when you plan the program. Share your locations, forms, services and expected volume so the team can help organize the appointment instructions, billing and reporting.
Clinical advice and assessment remain with the clinical team. Your concierge helps connect the coordination details.
Make the right information easy to reach
Set up reporting around the people who need it. Agree who can access the employer portal, which permitted results or reports are included and how your organization updates access when contacts change.
Automated sharing helps information reach the agreed recipients. If an order is incomplete, use your concierge or reporting contact to find out what is pending and who is handling it.
Employer reporting is limited to permitted program information. It does not give an employer unrestricted access to an employee’s private clinical records.
See how it fits your organization
Ask our team to walk through the program using your service requirements and a blank example of your employer forms. Start with one employee visit and follow the steps from preparation to reporting.
- How will an employee receive the right booking and visit instructions?
- What information will our authorized team receive?
- Where will we ask about a missing form or pending result?
- How will we manage billing and changes to our program?
The consultation is an opportunity to review available features, service coverage and pricing for your organization.
Make the visits easier to manage
Good reporting begins with a clear request. Use the employee exam checklist before the visit, then use the results and status guide when an item needs follow-up.
For help with an existing order, use your established concierge or reporting contact. For a new program, talk with our employer team.
Common questions
A little clarity
before you begin.
Can we see the portal before setting up a program?
Yes. Ask for a walkthrough in your employer consultation. Our team can explain the available features, reporting scope and access for your organization.
What does the dedicated concierge help with?
Your concierge helps coordinate requested services, clinic access, paperwork and follow-up questions. The clinical team handles medical advice, examinations and clinical decisions.
Are results shared automatically?
Nao offers automated sharing of permitted results and reports through the reporting process established for your program. The recipients and included information are agreed during setup.
What happens when a result or form is still pending?
Contact your concierge or established reporting team with the order reference and the specific item you need. The team can help identify the next step.
Is the employer consultation an appointment for an employee?
No. It is a conversation about your organization’s services and program. Employees use the patient booking or clinical contact appropriate to their visit.
Updated September 27, 2026
For employees & individuals
Booking a visit for yourself?
Use the booking option for your service. Have your employer’s order and billing instructions ready.
For other work physicals or specialized certificates, call (917) 310-3371 to confirm the form, clinician and appointment.
Let’s plan your program
Tell us what
your team needs.
Share your services, employee locations and timing. We’ll help you plan the next step.
Talk with our team about your employer programFor program planning only. Please keep employee medical details out of the meeting request.