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TPA Companies

Corporate Health Services for TPA Companies

Coordinate physicals, drug and alcohol testing, and medical review across employee locations. The employer-service team can help define appointments, authorizations, costs and permitted reports for your program.

TPA-friendly routing Clear intake paths for client companies, employees, and account contacts.
Broad service mix Drug testing, alcohol testing, physicals, fit testing, labs, TB, vaccines, and injury care.
Multi-state support Useful for TPAs serving clients across several workforce geographies.
Account communication Program status and escalation paths organized for client-service teams.
Nao Medical corporate health team

Occupational-health programs for employers

Coordinate physicals, drug and alcohol testing, and medical review across employee locations. The employer-service team can help define appointments, authorizations, costs and permitted reports for your program.

Prepare the requested service

Provide job duties, the authorized service list, employee groups, locations, deadline and payment contact. For covered employers, conditional-offer examinations and post-employment medical questions must follow the ADA’s applicable limits.

Results and follow-up

Agree on the specific services, qualified professionals, costs, result review and reports. A general occupational-health program does not by itself satisfy every DOT, OSHA, workers’ compensation or agency requirement.

Arrange the employer program

Confirm the service list, employee eligibility, locations, dates, employer authorization, payment arrangements and reporting contacts with the employer-service team. Give employees the correct appointment instructions and a route for questions or missed appointments. Confirm any proposed workplace event or outside collection site before arranging attendance.

Employee privacy and reporting

Employers should receive only the information needed for the authorized work request. Agree on completion reports, restrictions or other necessary documentation and who may see them. Covered employers must keep medical information confidential and separate from ordinary personnel files. An employee’s personal treatment needs remain a confidential clinical matter.

Questions about employer services

Can Nao Medical work behind or alongside a TPA? Which services can be bundled for TPA clients?

Services can be planned together only after the employer and clinic confirm the actual orders, staff, equipment, specimen/administration steps, appointments, billing and reports. A bundled appointment does not erase each service's separate clinical or regulatory requirements. Ask for the itemized scope and who completes/reviews each step. Do not assume a physical fee includes drug testing, vaccination, hearing or respirator clearance.

Can each client have different requirements?

Agree on the job groups, requested services, relevant rules, authorized sites, billing and reporting. Separate medical examinations, drug and alcohol testing, vaccines, TB screening, respirator evaluation and injury care. Confirm the responsible clinicians and testing professionals for each service. A consultation can define the scope, but a website’s nationwide or fully compliant claim does not establish every site, credential or state-specific arrangement.

Does Nao Medical provide employer-facing services nationwide?

The employer-service team can discuss coordination across employee locations. Provide the states, roles and exact services so each proposed site and appointment can be confirmed. A network program does not establish every test, clinician license or regulated service in every state.

How do employers book a Corporate Health consultation?

Employers can use the employer consultation to agree on services, locations, authorizations, costs and reports. Provide the headcount, requested service and deadline. An employee needing care should book the relevant clinical appointment with employer authorization; urgent care should not wait for a program-planning meeting.

Will the employer receive my entire medical record?

Employers should receive only the information needed for the authorized work request. Agree on completion reports, restrictions or other necessary documentation and who may see them. Covered employers must keep medical information confidential and separate from ordinary personnel files. An employee’s personal treatment needs remain a confidential clinical matter.

Medical sources

Client program support

TPAs need reliable clinical and collection workflows that fit inside their existing client relationships.

  • Employer account setup
  • Client-specific service menus
  • Candidate and employee routing

Testing and occupational health

The service line can support one-off requests or recurring employer programs.

  • Drug and alcohol testing
  • Pre-employment and DOT physicals
  • Labs, TB testing, vaccines, and fit testing

Reporting and escalation

Account teams need clear status without chasing separate vendors for every step.

  • Completion tracking
  • Exception follow-up
  • Designated communication paths

Map the TPA workflow

Confirm client types, states, service categories, reporting needs, and how employees should be authorized.

Build the service menu

Define which services are clinic-based, mobile, lab-based, or coordinated through the broader network.

Launch client routing

Give the TPA a repeatable path for employee scheduling, documentation, and account questions.

Review recurring needs

Monitor common delays, missing paperwork, after-hours events, and expansion opportunities.

24/7 Post-Accident Drug and Alcohol Response

Define after-hours and urgent event routes before incidents happen.