Healthfirst primary care in NYC and Long Island

Start with the plan on your card

A Healthfirst card is the starting point for verification. Have the full plan name ready, including whether you have Medicaid Managed Care, an Essential Plan, a Leaf plan, or Medicare Advantage. The team needs to check the product and provider rather than rely on the insurer’s name alone.

Find the provider, then confirm the appointment

1. Search the Healthfirst provider directory using your plan.
2. Call Nao Medical to check the clinician, clinic, and availability for a new primary care patient.
3. Ask Healthfirst whether PCP selection or reassignment is needed before the visit.
4. Confirm your benefits for the planned care and any separate lab work.

Healthfirst explains PCP selection and changes in its member guide.

Use primary care for ongoing health needs

Keep your coverage and care connected

Plan enrollment and provider assignment are separate from booking a visit. Confirm both before relying on in-network benefits. If your card identifies a Medicaid managed care plan, the Medicaid primary care guide explains what to check. For other insurers, use our primary care insurance guide.

Choose a primary care location

Choose a clinic that works for your regular visits. Confirm the provider’s participation in your exact plan and whether they are accepting new primary care patients.