Verify benefits and network
Give the office and insurer the exact plan name, member details, clinician, location and purpose of the visit. Ask whether this assessment, each laboratory or imaging service and the medicine have different benefits. Confirm referral and authorization requirements. An approval cannot be promised, and coverage of a visit does not prove coverage of the test or prescription. At a first visit, review current concerns, medical and family history, medicines, allergies, immunizations and previous screening. The clinician can discuss appropriate tests, treatment choices and referrals. For an ongoing condition, agree on goals, what to monitor and when to return. Ask which clinician will review outside results and whether a separate appointment is needed for a second issue.
Primary care
Primary care is a place to establish a continuing plan for your health. Visits can address preventive care, a new concern and ongoing conditions such as high blood pressure or diabetes. The clinician reviews your priorities and records, identifies what needs attention now and plans the next visit. Keeping a medication list and a record of outside care helps the team coordinate treatment.
Eligibility: Primary care
People seeking a usual clinician, preventive care or chronic-condition follow-up can discuss primary care. The right schedule depends on your conditions, treatment and risks. A new or worsening symptom may need an earlier problem-focused visit. Chest pain, severe shortness of breath, stroke symptoms or fainting require emergency assessment.
What to expect: Primary care
At a first visit, review current concerns, medical and family history, medicines, allergies, immunizations and previous screening. The clinician can discuss appropriate tests, treatment choices and referrals. For an ongoing condition, agree on goals, what to monitor and when to return. Ask which clinician will review outside results and whether a separate appointment is needed for a second issue.
Preparing for your appointment
Bring your medicine list, home measurements if requested, prior results, discharge summaries and specialist contact information. Write down your main concerns. Do not stop medicine or fast unless the team gives instructions for the specific visit or test. Tell the clinician if cost, side effects, travel or language needs make the plan difficult to follow.
Risks and when to seek help
Routine follow-up must not delay care for a serious new symptom. Medicines need a safety review before starting, renewing or changing them. A refill can depend on an examination, recent monitoring, records and the clinician's assessment. Do not change a prescription based only on an isolated laboratory flag.
Follow-up and treatment review
Leave with the next steps, result-contact plan and follow-up interval. Track referrals until the receiving practice confirms an appointment. Share emergency or specialist visits so your medication list stays current. For chronic conditions, ask what symptoms or home readings need a call sooner than the next scheduled appointment.
Appointments, costs and coverage
Confirm primary-care appointments at the chosen location. Urgent-care hours and walk-in access do not automatically apply to primary care. Ask about your exact insurance plan, preventive versus diagnostic billing, laboratory charges and self-pay options. A location listing does not establish that every service is available at every site.
Questions about your care
Can I use Healthfirst for primary care at Nao Medical? Are all Healthfirst plans accepted? How can I find or change my Healthfirst PCP?
Check the current provider directory and member services for your exact plan, including Healthfirst if relevant. Confirm the clinician and location are in network and whether you must select that clinician as PCP or obtain a referral. A walk-in or same-day visit does not by itself change your assigned PCP. Ask the office before booking if assignment is required.
Does an urgent care visit make Nao my assigned PCP? What if the provider is not in my plan’s network?
Check member services and the current directory for your exact plan. Confirm the specific clinician and location are in network and whether you must select that clinician as PCP or obtain a referral. An urgent or same-day visit does not itself change PCP assignment. If the provider is out of network, ask about alternatives or the itemized self-pay cost before booking.
What will my visit cost?
Ask the selected clinic for a current itemized estimate before the visit. Confirm the consultation fee and separate charges for laboratory tests, imaging, procedures, medicines, forms and follow-up. An older advertised price does not establish today's total or what is included.
- Search the Healthfirst provider directory using your plan.
- Call Nao Medical to check the clinician, clinic, and availability for a new primary care patient.
- Ask Healthfirst whether PCP selection or reassignment is needed before the visit.
- Confirm your benefits for the planned care and any separate lab work.
Healthfirst explains PCP selection and changes in its member guide.
Use primary care for ongoing health needs
Your first PCP visit
Bring your medicines and relevant records. Discuss your health history, current concerns, and a follow-up plan.
Routine preventive visits
Review screening needs, health goals, and recommended vaccines with a primary care clinician.
Follow-up care
Discuss ongoing conditions, recent test results, or changes in your health. Ask what the next appointment should cover.
Plan enrollment and provider assignment are separate from booking a visit. Confirm both before relying on in-network benefits. If your card identifies a Medicaid managed care plan, the Medicaid primary care guide explains what to check. For other insurers, use our primary care insurance guide.
Choose a primary care location
Queens · View the address, visit details, and appointment options.
Queens · View the address, visit details, and appointment options.
Queens · View the address, visit details, and appointment options.
Queens · View the address, visit details, and appointment options.
Brooklyn · View the address, visit details, and appointment options.
Brooklyn · View the address, visit details, and appointment options.
Manhattan · View the address, visit details, and appointment options.
Bronx · View the address, visit details, and appointment options.
Bronx · View the address, visit details, and appointment options.
Long Island · View the address, visit details, and appointment options.
Long Island · View the address, visit details, and appointment options.
Ready for your next step?
Arrange an evaluation to discuss suitable care, preparation and follow-up with a clinician.
Book primary care
