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Ask whether a virtual assessment can meet your needs or an in-person visit is needed. Discuss any mobility barriers and questions about care at home with the team.
Ask the care team whether your concern is suitable for virtual assessment or needs a clinic visit. Video can support discussion, history review and some follow-up. Some examinations, samples and procedures require an appropriate in-person setting.
If you need care at home, explain the health concern, mobility needs and location. Ask whether a suitable service or referral can be arranged, who would provide it and what it costs. Do not assume a routine appointment includes a home visit, membership service or around-the-clock response.
Agree on how results, referrals and new symptoms will be handled. Have a callback number and a plan if a virtual connection fails. Severe or life-threatening symptoms need emergency care rather than waiting for an online reply.
Ask the care team whether your concern is suitable for virtual assessment or needs a clinic visit. Video can support discussion, history review and some follow-up. Some examinations, samples and procedures require an appropriate in-person setting.
If you need care at home, explain the health concern, mobility needs and location. Ask whether a suitable service or referral can be arranged, who would provide it and what it costs. Do not assume a routine appointment includes a home visit, membership service or around-the-clock response.
Agree on how results, referrals and new symptoms will be handled. Have a callback number and a plan if a virtual connection fails. Severe or life-threatening symptoms need emergency care rather than waiting for an online reply.
Choose the right appointment type to continue.
