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Employer Resource

Public-Sector Program Experience for Occupational Health Buyers

Plan public-sector employee health services from the agency’s current scope, procurement requirements and reporting needs. Ask the employer-service team about relevant program experience and proposed services; a general program description does not verify a particular contract or agency endorsement.

Employer-facing detail Decision support for HR, safety, compliance, procurement, and agency program contacts.
Operational clarity Covers routing, documentation, reporting, escalation, and implementation planning.
Connected services Related Corporate Health services can be scoped into one employer program.
Consultation path A direct route to review states, employee groups, service mix, timing, and reporting needs.
Nao Medical corporate health team

Occupational-health programs for employers

Plan public-sector employee health services from the agency’s current scope, procurement requirements and reporting needs. Ask the employer-service team about relevant program experience and proposed services; a general program description does not verify a particular contract or agency endorsement.

Prepare the requested service

Provide job duties, the authorized service list, employee groups, locations, deadline and payment contact. For covered employers, conditional-offer examinations and post-employment medical questions must follow the ADA’s applicable limits.

Results and follow-up

Agree on the specific services, qualified professionals, costs, result review and reports. A general occupational-health program does not by itself satisfy every DOT, OSHA, workers’ compensation or agency requirement.

Arrange the employer program

Confirm the service list, employee eligibility, locations, dates, employer authorization, payment arrangements and reporting contacts with the employer-service team. Give employees the correct appointment instructions and a route for questions or missed appointments. Confirm any proposed workplace event or outside collection site before arranging attendance.

Employee privacy and reporting

Employers should receive only the information needed for the authorized work request. Agree on completion reports, restrictions or other necessary documentation and who may see them. Covered employers must keep medical information confidential and separate from ordinary personnel files. An employee’s personal treatment needs remain a confidential clinical matter.

Questions about employer services

Can Nao Medical help translate this into a program scope? Can this apply to both public-sector and private employers?

Agree on the job groups, requested services, relevant rules, authorized sites, billing and reporting. Separate medical examinations, drug and alcohol testing, vaccines, TB screening, respirator evaluation and injury care. Confirm the responsible clinicians and testing professionals for each service. A consultation can define the scope, but a website’s nationwide or fully compliant claim does not establish every site, credential or state-specific arrangement.

Can a program include services outside drug testing?

Services can be planned together only after the employer and clinic confirm the actual orders, staff, equipment, specimen/administration steps, appointments, billing and reports. A bundled appointment does not erase each service's separate clinical or regulatory requirements. Ask for the itemized scope and who completes/reviews each step. Do not assume a physical fee includes drug testing, vaccination, hearing or respirator clearance.

Does Nao Medical provide employer-facing services nationwide?

The employer-service team can discuss coordination across employee locations. Provide the states, roles and exact services so each proposed site and appointment can be confirmed. A network program does not establish every test, clinician license or regulated service in every state.

How do employers book a Corporate Health consultation?

Employers can use the employer consultation to agree on services, locations, authorizations, costs and reports. Provide the headcount, requested service and deadline. An employee needing care should book the relevant clinical appointment with employer authorization; urgent care should not wait for a program-planning meeting.

Will the employer receive my entire medical record?

Employers should receive only the information needed for the authorized work request. Agree on completion reports, restrictions or other necessary documentation and who may see them. Covered employers must keep medical information confidential and separate from ordinary personnel files. An employee’s personal treatment needs remain a confidential clinical matter.

Medical sources

City and state agency experience

Program experience spans city and state agency workflows, public safety, sanitation, corrections, probation, parks, licensing, and health programs.

  • NYC agency programs
  • New York State Police
  • New Mexico agency programs

Transit and transportation experience

Transit and transportation buyers need DOT-sensitive workflows, random testing, post-accident routing, and reliable account reporting.

  • NYC Taxi and Limousine Commission
  • AC Transit and Fresno County
  • Delaware Transit Corporation DART

School district and court workflows

School and court-related programs need clear screening routes, documentation, and account communication across many employees or covered individuals.

  • NYC and Long Island school districts
  • South Texas Independent School District
  • Dona Ana County Probation Court Program

Review the current workflow

Identify where scheduling, collection, lab review, reporting, or documentation breaks down.

Define required services

Separate DOT, non-DOT, physicals, labs, vaccines, mobile events, and injury-care needs.

Select the operating model

Choose whether a TPA, lab, clinic, or coordinated vendor layer fits the program.

Build accountability

Set contacts, reporting cadence, escalation paths, and review checkpoints.

24/7 Post-Accident Drug and Alcohol Response

Define after-hours and urgent event routes before incidents happen.