Healthcare when you need it
Looking for an emergency room in NYC to treat your injuries, try Nao Medical instead. We’re a family-friendly urgent care clinic committed to providing you with the best health care services and treatment plans.
Our staff is trained to meet your healthcare needs by offering a wide range of services such as primary care, pediatric care, women’s health, mental health, and more.
![](https://websitestaginbucket.storage.googleapis.com/wp-content/uploads/2023/05/22073526/emergency-room-banner.webp)
Easily book same day or
next-day appointments
Open seven days a week
Over +500,000 satisfied
patients
Board-certified doctors and
medical providers
Choose from multiple locations
in the New York metropolitan
area to
Why choose Nao Medical instead of the ER
At Nao Medical’s urgent care, we offer better health care advantages when it comes to minor injuries and illnesses compared to the ER, including:
Shorter wait times
Get help faster with our urgent care center vs. an emergency room that can have you waiting for hours regardless of your injury or illness.
Personalized care
Our staff aims to treat you with the respect and consideration you deserve both in the clinic or via our virtual care service.
Quality
We aim to provide the best options, treatment plans, and state-of-the-art tools and equipment to treat you, plus an AfterCare service.
Transparent pricing
Unlike an ER visit where you will receive several separate bills for your visit, we provide you far lower, transparent, and effective pricing options.
Self-pay prices
We accept a wide range of insurance but also offer out-of-pocket payment options if you don’t have insurance as well.
AfterCare service
Nao Medical has a full-service dedicated AfterCare Department. We don’t stop taking care of you after your visit has ended.
![](https://websitestaginbucket.storage.googleapis.com/wp-content/uploads/2023/05/22073537/er.webp)
Why people love
At Nao Medical, we go the extra mile for our patients. When you or your loved one is unwell, we are a provider that you can trust to take the time to treat you with the attention and care you deserve.
Committed to providing excellent service
-
24/7 customer support
-
Top tier customer service
-
Dedicated medical concierge
Verified Customer Reviews
-
- August 10, 2022 12:08 am
Services are performed well, very caring staff offers you immediate attention as soon as possible.
- Rose
-
- August 9, 2022 12:34 pm
Prompt and helpful service. The assistant and doctors were very pleasant and thorough.
- Tina
-
- August 25, 2022 10:30 am
I would like to thank a receptionist for being beyond kind and helpful. I came this Saturday morning, and she was the only one at the desk. Thank you so much for being a beautiful positive person. All the staff was also excellent.
- Yasmina
-
- August 15, 2022 11:28 am
Excellent service: respected and loved by all. Thank you for a fantastic experience. I would always recommend Nao Medical. Thank you.
- Richard
-
- August 16, 2022 11:59 am
Amazing customer service. Always able to see a doctor in a timely manner. The staff is always courteous and professional. I will definitely be returning to this location.
- Aneika
-
- August 18, 2022 9:32 pm
My visits have been fantastic both times I’ve gone. The woman at the front desk was courteous and professional, and prompt. The nurse was excellent. Same treatment as the front desk and the smoothest phlebotomist going. The doctor was great, calm, thorough, polite, and knowledgeable. I wish he were my GP. Overall? 11 out of 10.
- Norman
-
- August 22, 2022 9:57 pm
The staff and the doctors were all very kind and caring. I was very worried about my child’s health. I appreciate your clinic being open on Saturdays. This saved us a trip to the ER, which can be scary for a child. Thank you again!
- Mitchell
-
- August 12, 2022 11:33 pm
Timely, efficient, very professional, very pleased with the service.
- William
-
- August 22, 2022 12:30 pm
My daughter came in with stomach pain, and your doctor was able to diagnose that she probably had appendicitis. I took her to the emergency room, and she did have to have her appendix removed. Thank you so much for your help.
- Christa
-
- August 2, 2022 1:29 am
Very pleased with the service. The staff was very courteous and professional.
- Todd
-
- August 19, 2022 11:31 am
The doctor on staff was awesome. She was friendly and a genuine person. I wish more doctors had a personality and empathy like that.
- John
-
- August 10, 2022 6:28 pm
I’ve been to Nao Medical, I think, three times, and their staff is delightful. If you are in dire pain, they take you in as soon as possible, if not sooner. The offices and exam rooms are spotless. All of the medical staff is very knowledgeable, patient, and understanding. I highly recommend it.
- Stephanie
-
- August 22, 2022 10:30 pm
The service was excellent. I felt very comfortable despite it being my first visit. I would come back here again.
- Erika
-
- August 9, 2022 10:30 pm
I had no complaints when I went there. I was seen promptly, and all the staff was very nice!!
- Patricia
-
- August 20, 2022 10:31 am
Your staff in Hicksville is amazing, kind, patient, and thorough!!! Thank your team for me!!!!
- Kathryn
-
- August 26, 2022 12:28 pm
I was able to get timely and proper service when I needed it most. 5-stars all around.
- Mahendra
-
- August 21, 2022 10:27 pm
Everything was great; the entire team was helpful, friendly, and professional
- Kassy
-
- August 26, 2022 10:28 am
I’m impressed with the service from the nurse, physician & doctor, and the very lovely & friendly
- Fatimazahr