Why prior authorization matters

Many plans require approval before Spravato treatment can start. The plan may ask for documentation of treatment-resistant depression, prior medications, current symptoms, medical necessity, and the certified setting where treatment will be administered.

What Nao Medical can review

  • Whether Spravato is covered under your plan benefits.
  • Whether prior authorization is required before treatment.
  • Which records or medication history may support the request.
  • Whether Medicaid, Medicare, Medicare Advantage, or commercial coverage applies.
  • What out-of-pocket estimates may look like after benefits are checked.

What patients can prepare

Bring your insurance card, current medication list, prior antidepressant history if available, psychiatric records if you have them, and contact information for your current psychiatrist or therapist when coordination is needed.

Where treatment can be scheduled after approval

Once coverage and clinical fit are reviewed, treatment can be matched to an active Nao Medical Spravato location.

Clinical references reviewed: SPRAVATO REMS and the FDA prescribing information. Last reviewed May 2026. This information does not replace a clinical evaluation.

Active Nao Medical Spravato locations

Queens

Astoria

37-15 23rd Ave, Astoria, NY 11105

A western Queens option for patients who want easier access than crossing into Manhattan for every monitored treatment day.

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Bronx

Bartow

2063A Bartow Ave, Bronx, NY 10475

A Bronx access point for patients who want local Spravato care without leaving the borough.

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Long Island

Hicksville

232 W Old Country Rd, Hicksville, NY 11801

A central Nassau option for patients who need consistent follow-up, prior auth support, and a shorter commute.

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Queens

Jamaica

90-18 Sutphin Blvd, Jamaica, NY 11435

A southeast Queens location that helps patients stay on schedule for repeated monitored sessions.

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Queens

Long Island City

30-07 36th Ave, Astoria, NY 11106

A western Queens access point for patients balancing treatment days with work, home, or Manhattan commutes.

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Long Island

Mineola

135 Mineola Blvd, Mineola, NY 11501

A Long Island access point for patients who want strong benefits support and reliable treatment coordination.

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Manhattan

StuyTown

259 1st Ave, New York, NY 10003

A Manhattan Spravato access point for East Village, Gramercy, Kips Bay, and nearby neighborhoods.

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Brooklyn

Williamsburg

308 Graham Ave, Brooklyn, NY 11211

The lead Brooklyn Spravato location for patients who want local access and ongoing psychiatric support.

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Insurance Plans We Accept

Accepted plans can vary by eligibility and authorization rules. This list reflects the insurance access Nao Medical can review for eligible Spravato patients, including Medicaid, Medicare, Medicare Advantage, and commercial coverage options.

  • Molina Healthcare of New York
  • Healthfirst
  • MetroPlus
  • Blue Cross Blue Shield
  • Aetna
  • Fidelis of NY Medicaid
  • Healthfirst Medicaid
  • United Healthcare
  • Medicaid
  • Empire BCBS HealthPlus
  • Medicare
  • 1199 National Benefit Funds
  • Fidelis Care New York
  • United Healthcare Community Plan
  • Cigna
  • Emblem Health
  • GHI - Primary
  • BCBS Anthem

Frequently asked questions

Does every insurance plan require prior authorization for Spravato?

Not every plan works the same way, but prior authorization is common. Benefits verification clarifies the plan-specific next step.

Can Nao Medical help with Medicaid prior authorization?

Yes. Nao Medical can review Medicaid and Medicaid Managed Care coverage for eligible patients and help coordinate authorization steps when required.

How long does prior authorization take?

Timing varies by plan and documentation. The care team can update you as the request moves forward.

Can treatment start before authorization is approved?

Treatment timing depends on clinical review, medication access, and coverage status. Some patients may need authorization completed before scheduling.